Please stay informed by staying up-to-date with the CDC and State of Michigan website.

At Twelve Oaks Pediatrics, we are committed to providing excellent care for both sick and well children. During the Coronavirus pandemic, we know that it is still important for young children and infants to receive immunizations in order to prevent the spread of other serious diseases such as pertussis and measles. However, we are limiting the patients who are being seen in the office and are taking the following precautions:

  • No longer accepting morning walk-in visits

  • No longer offering newborn home visits

  • Offering Telemedicine appointments for potentially contagious patients (see below for more information)

  • Screening every person entering office with a questionnaire and temperature reading

  • Staff, parents/guardians and patients (ages 4+) must wear a mask 

  • Only one parent/guardian accompanying patient. Newborns up to one month of age may come with both parents.

  • Strongly discouraging bringing siblings to appointments

  • Limiting the number of people in the waiting room at one time

  • Regularly cleaning all areas of our office and disinfecting frequently touched surfaces between all appointments

 

We are unable to test for Coronavirus in our office. If you believe you or your child has been exposed to the Coronavirus, the current recommendation is to stay home if your illness is mild. You may also call our office or call the COVID-19 hotline at 888.535.6136 for medical advice.

 

If your symptoms are severe, please call us first before going to the emergency room. We may set up a telemedicine appointment to help with medical decision making outside of the office. Depending on your child’s symptoms, our provider may be able to diagnose and treat your child though a video conference call. Please contact our office for more information.

In order to be part of the solution, please follow these guidelines from the Oakland County Health Division:

  • Wash your hands often with soap and warm water for 20 seconds, and help young children do the same. If soap and water are not available, use an alcohol-based hand sanitizer with at least 60% alcohol.

  • Cover your nose and mouth with a tissue when you cough or sneeze, or cough/sneeze in your upper sleeve. Immediately throw away used tissues in the trash, then wash hands.

  • Avoid touching your eyes, nose, and mouth with unwashed hands.

  • Stay home when sick except to get medical care. (Please only go the hospital for emergencies!)

  • Avoid close contact, sharing cups, or sharing eating utensils.

  • Clean and disinfect frequently touched surfaces, such as toys and doorknobs.

  • Practice good health habits. Get plenty of sleep, be physically active, manage your stress, drink plenty of fluids, and eat nutritious food.

 

We understand this is a difficult time and we are here to help!

Call Us:

248.347.8040

Find us: 

44070 W. 12 Mile Road, Suite 100, Novi MI 48377

Fax Us:

248.305.6179